Transport policy

ShopTeabloom is committed to providing you with a smooth and efficient shopping experience, including order delivery. Please read our shipping policy carefully to understand how we handle your goods.

1. Order processing and shipping time

Orders are usually shipped within 1-3 business days from the date of purchase, with most orders shipped the next business day.

Working days are defined as Monday to Friday, excluding holidays.

Shipping times may vary depending on your location and the mode of transportation you choose at checkout.

2. Address change

We will not be able to change the delivery address after the order has been shipped. Please be sure to provide the correct delivery address when placing your order.

We are not responsible for any additional costs or delays caused by incorrect or incomplete address information.

3. Address verification

Please check your shipping address carefully before completing your order to ensure its accuracy.

If you find the delivery address wrong or wrong after placing your order, please contact us immediately at wholesale@shopteabloom.com. We will do our best to help you, but there is no guarantee that changes can be made after the order has been processed.

4. Lost or stolen package

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier's label.

If you believe your package has been lost or stolen, please contact the carrier or local government department directly to file a report.

5. Mode of transportation

We offer a variety of shipping methods at checkout and will display shipping times and costs associated with each method for you to choose from.

Please note that estimated delivery times are provided by the carrier and may vary due to factors beyond our control, such as weather conditions and carrier delays.

6. Transportation restrictions

Depending on your region or local laws and regulations, some items may be subject to shipping restrictions. These restrictions will be communicated to you at checkout.
7. International transport

We may provide international delivery services to some countries. Additional charges, duties and taxes may apply, which are borne by the customer.
8. Contact us

If you have any questions or concerns about our shipping policies, please feel free to contact us via our chat feature or wholesale@shopteabloom.com.

We are committed to ensuring that your order is processed and delivered in the most efficient manner. Thank you for shopping at shopteabloom.com.

Last updated: 21 November 2023